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What are the office hours?
Regular office hours are Monday through Thursday, 8:00 am until 5:00 pm, Friday 8:00 am until 12:00 Noon. Our office number, 936-598-2716, is answered 24 hours a day, seven days a week.
How do I schedule an appointment?
Our front desk receptionists will be glad to assist you in scheduling your routine checkups or sick visits. Appointments are usually available on a same-day or next-day basis. Although appointments are preferred, patients who walk in without an appointment will be seen as soon as a physician is available.
What if I have an after-hours emergency?
Our office telephone is answered 24 hours a day by an answering service. Please use discretion and call after hours for urgent medical problems only. No refills of medication after normal business hours.
In case of medical emergencies, go directly to the nearest emergency room.
What insurance plans does your office accept?
We accept most major insurance plans. Please provide this information to our staff when you arrive for your appointment. We will be happy to file claims with your insurance company on your behalf. Please be advised that different insurance companies may cover different services, and some service you assume to be covered may not actually be covered. Co-pays and deductibles may apply. Please contact your individual insurance company regarding these issues.
What are my payment options?
Payment is expected at time of visit. We accept cash, check, Visa, Master Card, Discover, and American Express.
How can I refill my prescriptions?
It is our policy to fill routine prescriptions during scheduled office visits. It is our intention to provide you with ample medication until you need to return for your next visit.
How can I get a referral to a Specialist?
Some insurance plans require that specialist referrals be provided by a primary care physician. Our policy is that an office visit is required for all new referrals to a specialist concerning medical conditions for which you have not been seen in our office. This policy is to familiarize your primary care physician with your medical condition and to improve communication between your PCP and specialist. Our referral coordinator will be glad to answer your questions by phone or e-mail.
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